Crypto Trading 2017, page-817

Hi. Could someone please help me out with HitBTC please?

I've bought several coins from Bittrex but the other four coins I want to buy are all through HitBTC. So I've created an account but they want me to email them all of my identification and personal details before they'll verify me for trading.  Does this sound right? The other exchanges I've joined all do it online with drivers licence pics etc?

Anyone out there who's with HitBTC can help me? Please. I just don't like the sound of having to send all this stuff via an email

Thank you
Lisa