Obviously, none of us have any certainty as to whether these overseas staff appointments are additional headcount. I can confirm that the recent appointment of a 2nd Client Experience Manager, is, however.
Sure, one could surmise that this ad is for replacing a departed staff member - but one could also easily deduce that if the customer demand wasn't there, if one of the FP staff departed the business, they wouldn't replace them with a new headcount - for a business that manages business operations and staff utilisation to the nth degree, that simply doesn't make sense, does it?
Think what you will, but IMHO, this is a subtle flag that utilisation of IAM's services is continuing to grow.
A happy client, page-285
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