Ann: Appendix 3B - ESOP, page-145

If/when necessary to voice concerns -1. at the back end of many consecutive years of all time high profits and constantly increasing dividends and 2. Public voicing of concern after what can be seen as negative problem blown up by the media and peopl wanting the BOD to suffer for it is one thing and they voiced that publicly not whining on online forums about not feeling taken care of enough (which investors of cba couldn't have as they have strong growth, dividends and profits but I understand the issue calling for reduced pay and genuine action based on mistakes made). Agreed it hasn't been reflected in the share price but it doesn't always go day for day as it might need to, and that's why investing is hard at times. My point isn't that share holders should accept disappointment and just be complacent but they should focus on the growth of the company and allow its success to be the share holders success- not blaming the company for little things that don't matter six months from now