When to Catch a Falling Knife, page-27

And more....especially around Avaya

The Company welcomed its first Cisco SolutionsPlus customer, Jones Lang LaSalle, in June.


Sales of Prognosis to customers with Cisco equipment increased by 60% during the year, making them a significant contributor to the growth in the Company’s UC product line.


The Company signed a similar global resale arrangement with Avaya in July 2018 and is the only company to support every major UC vendor.


This will be significant as customers implement UC solutions from Avaya, Cisco and Microsoft, in particular. The Company saw lower UC licence sales to Avaya customers during the year and flat sales to Microsoft Skype for Business customers after two years of strong growth.


This followed Avaya’s slow recovery from bankruptcy protection and mixed messaging from Microsoft about Skype for Business and Microsoft Teams. However,


Microsoft has clarified its positioning and Avaya has completed its restructure and begun investing for growth. This should see customers buying their solutions again, with flow‑on benefits for sales of Prognosis