Ann: Investor Presentation - FY19 Full Year Results, page-52

Probably thought it was one of many profit downgrades to come. Many companies that downgrade their profit guidance usually post more downgrades.. Hopefully it's not the case here. I'd like to think that it was because it's changing it's business structure to SaaS and revenue will only grow from here on. They already have a number of sticky clients and in this business experience do really matter as it's such a complex system.

CGL is one of the companies I bought because I use the product on daily basis. So hope I got it right!