Thats a bit disappointing, did you want to take up shares.
They did put out an ASX announcements on the 9th September stating some delays in postage had been reported. The announcement gave details of how to obtain your entitlement on-line, I used that method, which is now common, I dislike paper post etc.
Cheers Phil.
p.s. I would contact the company and explain your situation.
KWR Price at posting:
17.0¢ Sentiment: Buy Disclosure: Held