Strategically, I don't see them being very good at marketing (yet).
I do like what I see on the tech side though, if they can create enough out of the box connectors then it will gain traction quite quickly.
![https://hotcopper.com.au/data/attachments/3305/3305585-7c766cdc7551b947cc877e9be593d3e2.jpg](https://hotcopper.com.au/data/attachments/3305/3305585-7c766cdc7551b947cc877e9be593d3e2.jpg)
For those integrations taking forever, knowing how slow tech releases are in some of these companies, i'm not very surprised it is taking years haha.
The other good news is that they are using Swagger for API documentation, only real companies apply best practices like that. It will pay off one day.