Voting from abroad - problems?!, page-40

I am not knowledgeable in this area but I have been curious since your first post on this topic.
Although you have paid money to own these shares, how do you actually know you own them?
Meaning, what documentation has your bank given you confirming ownership?
Sounds like you are a very trusting person.
Maybe too personal a question but how do you go about selling your shares (RAP or other) if you have limited documentation of ownership??
Good luck to you. I truly wish you well.
Interesting story...