tls being sold off by institutions, page-12

There is a lot of change going on inside the company.
Ziggy spent nothing, sacked lots of people and kept the dividends and share price high so the government could sell it for the highest possible price.

The three amigos came in with much enthusiasm, started off with the right idea but never did what they said they would do.

David is quietly spoken, not a great public speaker, but has a better handle on what needs to be done than either Ziggy or Sol.

The next 18 months will see Telstra become far more competitive and greatly improved customer service.

Lowering pricing, improving customer service, and rolling out IP Telephony to the masses. These things will cost the company dearly in revenue, but will allow them to hold or regain market share.

From what I have seen David is making the changes that need to happen. It would be a great pity if he is sacked for his public speaking, and for having the balls to make structural changes to the organisation that is needed.

They are on the right track, but revenue could go backwards for the next 12 months at least.
Its a big ship to turn around and it will come at a cost.