A Panel Review, headed by David Thodey, said there are significant problems in the fed. govt.'s My Gov website, which can be fixed by spending $140 m pa, over 4 years- which would then deliver
net benefits of $3.2b, over 10 years (according to an independent economic analysis, commissioned by Services Australia).
AFR 31.1.23 T. Burton said
"Minister for Government Services Bill Shorten said Australians expected government services to be state-of-the-art, secure and easy to use.
“MyGov is critical digital infrastructure – more people rely on myGov than commute to work on public transport each day. Like public transport, it gets people where they need to be,” Mr Shorten said.
“Recent investments have built the foundations to deliver on myGov’s promise, but myGov will not fulfil its potential without further investment and discipline to ensure adoption of new capabilities across government,” the report concluded.
“Daily myGov usage has more than tripled in the past five years. myGov now supports more than 1.1 million sessions on an average day".
For the full article, scroll to 31.1.23 in the link below.
https://twitter.com/FinancialReview?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5EauthorCan anyone advise that, if the Panel's recommendations were implemented, TLS is likely to obtain a strong role in this MyGov upgrade; & whether it is likely to be very profitable for TLS?
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(20min delay)