I covered them this week in my Substack. (original here for those can want to see it).
High level note is that customer advocacy continues to improve. Customers seem to really like the software, that's the main thing for me.
My background, of having worked in this space, might get me to be overly empathic to the challenge of selling enterprise digital transformation solutions to healthcare. You have to play the long game in this field. Seems like some investors have lost the patience for such a thing. In the background,
I noted several very positive accolades for Alcidion on LinkedIn:
Diane Carter, Digital Programme Manager at South Tees Hospitals NHS Trust mentioned: “Significant work went into the analysis of existing forms and developing what was required for the new #digitaljourney and I'm pleased to say it's been an incredible success! Huge well done to the whole team, thank you to Alcidion for their amazing and reactive support (as usual)”
“I can say hand on heart that the tech support we receive from Alcidion is by far the best we get from any of our software suppliers. All your staff are an absolute pleasure to work with, knowledgeable and an asset to your company. They should be recognised and congratulated for their exemplary work.”
- Elli Chapman, Applications Specialist, North Cumbria Integrated Care NHS Foundation Trust
After the report came out, we also observed Director Rebecca Wilson buying on market. So we’ll see, let’s keep tabs on Alcidion.
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