This is good to see - wAs wondering WTF was going on with their website - getting their act together on distribution
4DMedical’s commercial team has focused on substantive improvements in collaboration with I-MED
Radiology Network (I-MED). The booking system to incorporate I-MED’s main contact centre will go live on
23 October, enabling better connectivity and easier patient referrals. An online booking portal will go live in
the subsequent weeks with training of the I-MED sales and marketing teams on the new booking process
and 4DMedical clinical offerings now complete. Connectivity to I-MED for medical practitioners has been
enhanced through establishment of dedicated CT LVAS™ and XV LVAS® pages on I-MED’s clinician-facing
website, reinforced by a targeted marketing campaign informing referrers of these changes to booking
processes using I-MED’s centralised main customer contact centre.
Improvements to the booking procedures have already resulted in growth in the number of referrers during
the quarter. In addition, distribution was enhanced during the quarter with the number of I-MED sites
growing with all CT Scanners in the I-MED network now connected and capable of performing CT LVAS™
scans. Phased training of staff and clinicians continues to be rolled out across these sites with 51 sites fully
on-boarded.
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- Ann: Quarterly Activity Report and Appendix 4C for Q1 FY2024
Ann: Quarterly Activity Report and Appendix 4C for Q1 FY2024, page-3
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