Rusty this was Westpac's reply
IHL has now been delisted from the ASX and moving to the Nasdaq in the US.
The Broker who has failed to deliver is required to protect the buyers and will need to arrange for the client to be registered with the US listed shares (Incannex Healthcare Inc)
If there is any further information or action required throughout this process, we will contact you directly.
as said earlier I asked again for the selling broker's name (doubt they give it to me), which makes me think that the last line means westpac will further investigate.
I also asked when a resolution maybe anticipated. Let's see what they come back with!?