ZIP 4.26% $1.41 zip co limited..

$2 PARTY, page-6899

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    Super proud to share that Zip Co has achieved an NPS (Net Promoter Score) in our most recent US survey of 72, that's up 44% over the last 12 months, BOOM!

    This is a direct result of continuously chasing down all negative CSATs, prioritizing features our customers demand, improving UX and ultimately quality at each interaction. However, there is still much to do!

    #NetPromoterScore
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    An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. Your NPS score is measured with a single-question survey and reported with a number ranging from -100 to +100, where a higher score is desirable. NPS® is often held up as the gold standard customer experience metric.
    Zip consumers are loving Zip more to come !
 
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