One of Telstra's big problems is that it has a bureaucracy probably more of a traffic hazard than the Commonwealth Public Service, if that's what it's still called. It might be called AnybodyGov for all I know.
Example. Being of a certain generation, which as far as I know hasn't yet been reduced to a code name, I have retained my old fixed line phone service as well as a mobile. Some time ago, a few months, they changed that to a remote dish supplied 3G service. Then lo and behold, just a few weeks ago, they told me they were going to upgrade that to 4G. None of that incurred any cost to me. I should complain?? But then I started to get messages from two obviously different sections of Telstra about what was going to happen next A guy would come and connect the new modem, they both said. Who am I to interfere with their arrangements? He duly came, on whose instructions I don't know, and we had a chat while he connected the modem....the first one he'd done he told me That's ok I said. So it had been switched. I'm still getting messages about this connection. Imagine this kind of chaos going on all over the country and what it's costing.
TLS Price at posting:
$3.67 Sentiment: Sell Disclosure: Not Held
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