Calm down mate. An average of 3.4/5 for 85 reviews. 70,000 active customers! Have you had a look at the Apple reviews lately 3.1/5 from 85000 reviews. Apple is a $trillion company. Kids watches is a difficult category generally. The kid is never to blame for not working. The key issue is great customer service for genuine faults. Aggrieved customers are sometimes not the best source of information. I make 85 reviews around .001% complaints and some of the reviews give 5/5 anyway. Some live in a blame the product world. DYOR
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