Unfortunately a lot of retail has been dumbed
with the rest of society. There are some fine
examples of good customer service in retail but far
too many bad habits have crept in .
I worked in specialty retail for 20 years and while generally it wasn’t a well paid position , It was
satisfying to find the right solution to fulfil a
customer’s needs. I took a lot of pride in my
work and I miss it, so much so I’m thinking of
returning to it.
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