CommSec is one of my brokers and I used their QR National Share offer online application.
I phoned them this morning (VIP #) and told them that although the number of shares allocated to me didn't show up in my portfolio online yet (only the paid amount in dollars), I wanted to sell the lot. No problems,after working out the number of shares I was entitled to, they sold them within a few minutes. Very professionally.
A happy customer.