Yeah but how significant would this be on margins?
I also think it would be a big risk to phase out client service staff in favour of AI bots. I for one when calling my bank or any service provider loathe speaking to a bot. 'Please listen to these options, press 1 for this, press 2 for what.
Are CBA really going to take personalized customer service out of their business model?
CBA TA update, page-1522
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Last
$147.26 |
Change
1.800(1.24%) |
Mkt cap ! $246.4B | |||
| Open | High | Low | Value | Volume |
| $145.99 | $147.26 | $143.90 | $257.0M | 1.756M |
Buyers (Bids)
| No. | Vol. | Price($) |
|---|---|---|
| 1 | 500 | $147.00 |
Sellers (Offers)
| Price($) | Vol. | No. |
|---|---|---|
| $147.27 | 1790 | 2 |
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| Last trade - 16.10pm 07/11/2024 (20 minute delay) ? |
| CBA (ASX) Chart |