Leveraging Data Integration & Predictive Analytics to Drive Resilience and Growth
1. Background
· FY25 performance was materially impacted by the December supply chain strike, costing an estimated $40–50m EBIT .
· Current transformation projects (endeavourGO and One Endeavour) focus on ERP and efficiency, but lack a centralised predictive data platform.
· Coles Group addressed similar challenges by partnering with Palantir Foundry, creating a single source of truth for supply chain, workforce, and demand data.
2. Lessons from Coles
· Coles integrated thousands of data sources across its network.
· Benefits delivered:
o Supply chain resilience → rapid adaptation to disruptions.
o Inventory optimisation → reduced stockouts and overstock.
o Workforce planning → better rostering and fewer IR flashpoints.
o Customer insight → personalised promotions based on real-time supply.
3. Opportunity for Endeavour
Key applications in our business:
· Retail Liquor (Dan Murphy’s & BWS):
o Predictive demand forecasting by region & store.
o AI-driven promotions tied to loyalty data (My Dan’s 5.5m members).
· Hotels (ALH):
o Optimise food & beverage ordering and reduce waste.
o Real-time rostering to balance staff costs with service needs.
o Gaming and accommodation revenue modelling.
· Supply Chain & Risk:
o Scenario planning for strikes, port delays, or extreme weather.
o Dynamic rerouting and supplier substitution.
· Customer Engagement:
o Link pub+ loyalty (480k members) with retail promotions for cross-sell.
o Enhance digital experience through personalised offers.
4. Financial & Strategic Rationale
· Avoiding another $40–50m EBIT shock (as in FY25) would alone justify investment.
· Estimated cost of deployment: ~$40–60m over 3 years (benchmarked against Coles partnership).
· Potential annual benefits:
o Supply chain efficiency gains: $20–30m.
o Working capital savings (inventory optimisation): $50–70m.
o Labour efficiency: $15–20m.
o Incremental revenue lift via loyalty cross-sell: $30m+.
· Payback period: likely within 2–3 years.
5. Alignment with “One Endeavour”
· ERP implementation (target H1 FY28) provides a backbone, but lacks real-time predictive analytics.
· A Palantir-style overlay would:
o Accelerate value capture ahead of ERP completion.
o Future-proof the group with AI-driven insights.
o Reduce operational risk and IR volatility.
6. Recommendation
That the Board authorises management to explore partnerships with Palantir (or similar providers), with the following steps:
1. Feasibility study – scope integration across Retail, Hotels, Supply Chain.
2. Pilot program – run in a subset of BWS/Dan Murphy’s stores and ~50 ALH hotels.
3. Business case – present to Board FY26 H1 with quantified ROI.
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