majority agree with qantas grounding, page-14

Cerhob, explained ad nauseam like falsely claiming that employees would sabotage aircraft?

Is the excuse of distraction any more of a safety concern than telling the crew mid air about the grounding?



But let's assume every excuse Joyce came up with for the immediate grounding is valid.

What is the excuse for Joyce not making other arrangements for passengers that had serious and or important reasons to travel?

Some of those reasons being for medical reasons (some life saving), weddings, funerals, seeing terminally ill relatives, etc. the things that there is no second chance to do.

Why didn't Joyce attempt to help these important Qantas passengers?

If Joyce had of made an effort to help at least some of the Qantas passengers, he may have negated some of the damage he did.

But no, he made no effort and there is no excuse for not making any effort.


Joyce showed no respect for Qantas passengers.

Any business that treated customers the way Joyce did would not survive for long.

There are plenty of business that value and respect their customers.

Qantas will only survive if it values and respects it's customers, so far it has sent the opposite message out to all Australians and the World.

There is no excuse in this world for any business to treat their customers the way Joyce did.

I cannot believe that any business or anyone in their right mind would believe that it is okay to make up an excuse to treat your customers in such a way.

As a shareholder I am disgusted at what Joyce has done to Qantas passengers and the resulting loss of business that is only going to make the survival of Qantas that much harder.

We will have to wait and see what the real cost will be for Qantas, 100,000 ticket give away, compensation payments, customer loyalty destroyed, customer confidence destroyed and the Qantas brand damaged.