Totally agree with you Dynamo77.
Point (b)."have the common courtesy to advise it's customers", should be highlighted. Isn't that the prelude for any business where customer service is warranted.
"just accept it" - no way!
No one likes hearing complaints but if they gave our complaint just a little attention, then maybe we could accept it for a short time.
I've also noticed nothing in the Australian news re: Etrade being down or hacked. Will forward some info to journo's tonight.
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