re: happypunter "To the original poster public holidays usually do not count when calculating T+3, 4 etc (they are usually treated same as a Sat ur Sunday) as we just went through Easter maybe that caused a delay"
Of course it is, the contract note sent by Comsec always takes the public holidays into account. As the contract note states settlement on 11/4. So for the customer service staff to say 11/4 means 12/4 and then state cos of public holiday is just a complete lie and cop out