Hi HappyCats... I am a fellow Comsec non-fan. I use two brokers. CMCMarkets for private portfolio and Comsec for the larger super fund. IMO CMC is streets ahead. One, it is much cheaper. Secondly, I can always get onto someone very easily if I have a problem (mostly my own doing) and I have always found them very pleasant and helpful. I have been with CMC since before it took over Andrew West, with whom I was with originally and I am pleased to say the service is as good as it was with AW. One thing I find is that for some reason orders to market that I place via Comsec seem to take longer than orders placed with Comsec. With CMC your order is marked with asterisk and you can see when it is placed by clicking back to the depth and it has, in my experience, always been there once order has been placed and I have returned to depth area. On the other hand with Comsec for some reason, on quite a number of occasions I place my order which is usually a number of shares able to be identified by me, and I end up flicking from order placed, to market depth to executed orders a number of times before eventually seeing my order in the queue. This has cost me in lost opportunity a few times. Another annoying thing with Comsec is when, usually at times when I want to qiuckly position myself in or out of the market, I lose the opportunity, because they have decided on some extra line of security to which I must go through before I can access my trading page - I am not talking about the latest security measure of re-issuing ID numbers here either. It seems the person/s who devise all these things have not traded and do not know that time is money. CMC have IRESS technology. In the many years I have been with Andrew West/CMC I cannot recall one incident where I think they have contributed to a lost dollar opportunity. I also prefer CMC charting to Comsec. I hope this is of some help to you on which to base your research.
