Key audit matter How our audit addressed the key audit matter Revenue from contracts with customers The Group’s revenue is largely derived from system implementation fees and platform access fees charged to customers. Management has determined that contracts with Enterprise Channel Customers, including implementation fees and platform access fees, represent one performance obligation, which is to provide the platform services. This is because the customer could not benefit from the system on its own and separately from the platform access. The Group aggregates the fees received from system implementation and platform access and recognises revenue on a straight-line basis from the start of the hosting period until the expected end of the hosting services. Fees received which relate to the implementation phase are recognised on the statement of financial position as contract liabilities until hosting commences at the ‘Go live’ date. The Group’s revenue accounting policy is set out in note 3 of the consolidated financial statements. Given the significance of the balances and the judgements involved, this was considered to be a key audit matter. To assess the appropriateness of management’s treatment of implementation fees and platform access fees as one performance obligation, we: • recalculated the revenue recognised in the year. • read management's assessment of the application of NZ IFRS 15 Revenue from Contracts with Customers on the Group's new revenue arrangement which went live during the year ended 31 March 2020. • read the new material customer contract and analysed management’s assessment of the technical objectives, performance obligations and the commercial factors of this arrangement against the requirements of NZ IFRS 15. • confirmed the date when the Group commenced hosting services with evidence. We considered alternative situations for the new revenue contract, including whether there were separate performance obligations for implementation and platform access services or other performance obligations that better reflected the terms of the Group's revenue arrangement. We have no matters to report.
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