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  1. 172 Posts.
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    Insights;

    Impressive to see 70 DC racks sold while exiting third party Data Centres
    Plus Life Time Value is actually growing with lifts in retention + ARPU ✓✓ --- well done Joe and team. Great stuff.

    Questions

    1. Did management indicate a plan to trigger the churn from annual bill shock to switch / change over to monthly plans?

    This would in effect grow the annual renewal rate from 87% towards the stickier monthly product renewal rate now of 98%.

    2. Did they identify an opportunity to launch 36, 60 & 120 month plans to continue the LTV growth?

    https://hotcopper.com.au/data/attachments/4105/4105678-9dbefa0f7bb77ecc02b2efb54008fe43.jpg
    Webcentral existing offers should be reformatted to appear to compete with GoDaddy;

    . com
    Starting at
    $0.01
    was ̶$̶2̶9̶.̶9̶0̶
    2 year purchase required. 2nd year billed at $29.89
 
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