Klem,
I just listened to the segment - on this page:-
Jones-CSG
It is fairly excruciating but he got a good bag of community representatives on the line so a fair bit of it must ring true
What you said is the most frank, fearless and honest comment we have had in this Room for a while.
ESG now need to Ramp up their PR effectiveness rather than just Ramp their share price
Keep up the good work
Cheers