I made the equiry online yesterday more then 24 hrs have passed...

I made the equiry online yesterday more then 24 hrs have passed and NOTHING. I have emailed support NOTHING. I have emailed Emma again NOTHING. Are these lot that flat out they can't answer 2 things, WHAT COLOURS CAN I ORDER AND DELIVERY TIME TO QLD??? Below is the automated email you receive, CASE NUMBER????

[email protected]

Hi xxxxxxxxx,

Quick note to let you know that we have received your inquiry and someone from our Customer Service Team will get back to you within the next 24 hours.

Should you have any further questions, please email [email protected] with your case number 2317457000000276013.

Thanks,

IoT Group