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This is useful. But using total users like 400,000 and then...

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  1. 494 Posts.
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    This is useful. But using total users like 400,000 and then dividing an arbitrary time period, like 2 years, by those users is not going to generate meaningful results. If, for example, there was a marketing campaign in June 2023 that jumped users from 400,000 to 500,000 (There was not) the numbers would look even worse, albeit this jump would be a positive thing.

    I would note that in the FY23 Pres, they said 370,000 CloudGG users to end FY23. I totally agree with the questions on active users (or paid users) versus total users.

    With respect to paying users. Clearly, there are more in FY23 than FY22. But the paying users calc assumes the same in every month... Jul 21 and Jun 23, this seems unlikely. Another way of saying this would be in FY22 there were ($722,000 / 180) = 4,011 full-year equivalent average paying users, and in FY23 there were ($1,032,460 / 180) 5,736 full-year equivalent average paying users, that is full-year equivalent average paying users increased by about 43%. Obviously though, some users would start and then stop, some would have moved to the new tiers, and some would have only commenced late in FY23.

    I would note that in the FY23 Pres, they said current ARPU (per month) was $13. (albeit the Gen3 3080 plans expected to increase this). I would also note that it was only in Q2FY23 that the 4 subscriptions plans were introduced (replacing basic free and priority).

    Like any SAAS business, the month-to-month metrics are much more practical and telling. Importantly, are they trending in the right direction, and is the cost of acquisition/churn not burning through all available cash? Time will tell.

 
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