Ann: Addendum to AGM Notice, page-20

https://www.retailbiz.com.au/latest...need-to-accelerate-ecommerce-in-the-new-norm/

Why Aussie retailers need to accelerate ecommerce in the ‘new norm’



To get ahead, retailers need to spend more money on ecommerce than they ever have before. They need to invest in technologies like AI and the Internet of Things because it is important to their customers. Global retailers such as Walmart and Target are winning because they continue to invest in the data, technology and analytics capabilities that are required to support strategic growth and guide future business decisions. As a result, retailers who are already leveraging this type of technology are literally crushing their competitors.

Walmart is a prime example of a retailer that has embraced new technologies like the IoT and real time data analytics, which has resulted in better customer service and efficiencies throughout its stores. One way it has improved efficiencies is by monitoring the temperatures of its refrigeration boxes which keep dairy and meat products cool. Each store has as many as ten refrigeration units, and the temperature is monitored in real-time to understand the impact a change in conditions can have on the shelf life of fresh food.