Summerization would be different because of the context. It's not trying to find the complaint or abuse in everyone's call.
I agree it wouldn't be a big stretch to deliver (ensuring it scales not withstanding), but my point is summerization seems to be the lowest bar when it comes to a use case for generative AI. My email client does it even.
I do wonder how many years it would be before mobile phones have the power to generate that summary on device.
See the interview here:
https://www.uctoday.com/unified-communications/voice-intelligence-how-carriers-can-offer-mobile-call-capture-and-insight-to-any-size-of-customer-dubber/
Ann: Appendix 4D and Interim Financial Report 31 Dec 2023, page-24
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