Ann: Business Update, page-133

Compare that to this!!!!
Today in [email protected]

‘My battle for a Commonwealth Seniors Health Card’

I read with interest the other day the changes to the Commonwealth Seniors Health Card.
It would appear that many Australians are now eligible for this card and the associated benefits as the income limits have been raised for us retired folk.
Excellent I thought. I googled how to apply and then tore my hair out in total frustration.
It would appear that before I had to start this application, I had to have a Centrelink number.
Did I have one? Where would I find it? A bit like looking for my lost marbles as it turned out.
So, in despair and with dire reluctance, I decided to ring Centrelink.
One-and-a-half hours later, a kind operator answered the phone, which was just as well as my sanity was nearly eroded.
etc. etc. etc!!!!!!!!!

What a story!!! And this happens hundreds of thousands, millions, of times, DAILY, not just with the infamous Centrelink, but worldwide. Waiting to get to the ultimate ANSWER.
How would an empathetic, talking, human like, face, compare to that initial disaster?