I just spoke with Sean Slattery and he said if anyone is having any problems they can contact him via 03 8416 0900 (or email).
Sean was able to download & email my entitlement forms whilst we were chatting.
He'll also investigate whether Automic has had a glitch or not.
He said there had been some possible delays with Australia Post with all the public/school holidays etc etc.
Anyway, he was very helpful with me and answered all my questions, and is happy to assist anybody else who is yet to receive their forms.
gltah.
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