Totally understand where you are coming from - I guess we'll just have to wait and see how the next 12-24 months goes for the company and reassess along the way.
I guess I'm tending to compare more to Zip's competitors (e.g. Affirm and Sezzle) rather than all financial companies - hence why I think a higher valuation is justified, unless we assume the entire BNPL sector is overvalued. But I understand that you value the companies more harshly and therefore at a lower multiple.
I suppose I'm more optimistic about the future economy and as a result am happy to hold a riskier speculative investment to try and catch the upside. I'm very comfortably in profit on Zip as well so am able to hold and wait without stressing too much about the volatility in the meantime.
Regarding your question about the active customers v TTV growth. I think that Zip's top customers become more loyal over time and use the platform religiously enabling the company to grow quickly and continue to extract more value from its existing customer base. Remember that based on the calculations customers really don't spend much per week on the app on average. I imagine that it takes time for many of the new customers to get into the habit of using Zip on a regular basis - they might initially have just joined for a promotion, or for one large purchase, but over time as consumer habits change some of these customers may become regular users of the app putting more of their everyday expenditure through Zip.
Zip may have 6.3 million customers, but keep in mind that as of 30th June 2024 only 2.1 million of those transact monthly. So there is plenty of opportunity to extract growth from the remaining 4.2 million customers, while also onboarding new customers. I think that even without onboarding any new customers they could continue their strong growth over the nexr 12 months - especially as their new products pick up steam (Zip Plus, Pay in 8, Physical Card, Personal Loans etc). The new customers are just a bonus for growth purposes, but I think the true growth happens when those new customers becoming monthly transacting users which will take time.
Regarding losing their high quality customers, that is always the risk in any business - but I think Zip has consistently won awards for better user experiences, better app design etc - I also think that customers can be a bit "sticky". Some people will move around apps, but others won't bother with the hassle. Think of how many people don't regularly refinance, or regularly change insurance companies/utility companies, or have had the same bank account with the same bank for many years. People are creatures of habit - so I think it's a minimal risk to lose many of their high quality customers, at least without also getting more high quality customers in the meantime from elsewhere.
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Last
$2.87 |
Change
0.160(5.90%) |
Mkt cap ! $3.714B |
Open | High | Low | Value | Volume |
$2.74 | $2.90 | $2.70 | $61.73M | 22.32M |
Buyers (Bids)
No. | Vol. | Price($) |
---|---|---|
8 | 413823 | $2.87 |
Sellers (Offers)
Price($) | Vol. | No. |
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$2.88 | 226794 | 8 |
View Market Depth
No. | Vol. | Price($) |
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8 | 413823 | 2.870 |
9 | 495946 | 2.860 |
12 | 457881 | 2.850 |
6 | 180153 | 2.840 |
11 | 201807 | 2.830 |
Price($) | Vol. | No. |
---|---|---|
2.880 | 226794 | 8 |
2.890 | 419315 | 11 |
2.900 | 267923 | 21 |
2.910 | 217313 | 10 |
2.920 | 188225 | 7 |
Last trade - 16.10pm 20/06/2025 (20 minute delay) ? |
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