https://www.retailcustomerexperience.com/news/survey-consumers-hungry-for-messaging-conversational-ai/
Liveperson is clearly currently capitalizing on the benefits of Conversational commerce in the retail industry, however what SS and RQ and company are putting in place at the moment will be The catalyst that will allow online retailers to take a larger slice of the total retail spend as it will allow the traditional shopping experience to be able to be enjoyed from the comfort of you own home.
Not many people could see how Facebook was going to make money from advertising just as not many people could see Tesla as anything more than a company that sells vehicles.
It will all fall into place nicely and today’s announcement gives me more confidence that not only will we have a seat at the table as SS once quoted but that we could no potentially have the best seat in the house.
”the future belongs to those who see opportunity before it becomes obvious”
https://mumbrella.com.au/retailers-need-to-make-the-most-of-conversational-commerce-in-2021-664078
Considering a lot of online stores are powered by Shopify don’t be surprised if they one day are the leader in online retail sales through the use of our technology.
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