Re 2000 terminal per day- the biggest barrier for tyro is not fixing, as tyro is having 24/7 urgent fixing teams now. The barriers are communication - ways to connect merchants for a replacement. and shipping- the amtek, if the merchants haven’t been notified, they wouldn’t know a way to fix. call is taking a long time and employee generally don’t bother if they have an interim solution. Especially with everything just reopen - it’s not that important anyway.
I attended to a salad shop(very famous brand) this morning, who had ALL their terminals down for 2 weeks, and borrowed one from other store- they apparently had no idea what to do with the terminals, just waiting and hoping it can be back online one day.
i messaged tyro on fb, tyro called them straight away, and confirmed me they’ve called and guaranteed all of their terminals will be collected and fixed and returned within today. the shop is lucky because it’s pretty close to tyro- 155 Clarence st. I will follow up with the store again tomorrow to update
my point here is once majority are fixed, tyro should start making calls actively and arrange replacement to everyone who affected.
TYR Price at posting:
$2.32 Sentiment: Hold Disclosure: Held
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