Ann: Cyber Incident, page-4

email I received



We’re writing to you directly to update you on a recent cyber-attack that Latitude Financial is actively responding to. Regrettably, the attack has resulted in the theft of some customer data.The attacker appears to have stolen personal information that was held by two Latitude service providers, impacting customers across both Australia and New Zealand.As of today, we understand that approximately 103,000 identification documents, more than 97% of which are copies of drivers’ licenses, were stolen from one service provider. Approximately 225,000 customer records were stolen from a second service provider.Latitude apologises to its customers, particularly those who were impacted. Please be assured we will contact you directly if your personal information has been disclosed.We are working with the relevant authorities and have engaged cyber security specialists as we continue to do everything in our power to contain the attack.