csfoo7721, On the assumption that you did not participate in any...

csfoo7721,

On the assumption that you did not participate in any corporate action (exercising options, taking up rights to new shares, etc...) with respect to your shares held before 31/10/12, and still currently holding, then what the share registry officer told you is correct.

There were 2 consolidations of shares on the following dates:
31/10/12 - 1 share for 20 held (67,000 shares consolidated to 3,350 shares) i.e. 67,000/20=3,350
20/11/14 - 1 share for 30 held (3,350 shares consolidated to your current 111 shares i.e. 3,350/30=111.667