I've just called Computershare about my letter of transmittal/exchange notification email because I did not have a Link account previously. I have been told by them that my shares have not been transferred to Computershare yet and therefore cannot be sent the email to activate my account. Instead they told me that they will be sending me an exchange form via post only that I needed to request. Has anyone else had the same issue?
Are the shares not transferred to Computershare at the same time?
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