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Ann: DW8 to Focus Solely on Core B2B Customers in Fulfilment, page-129

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    https://www.food anddrinkbusiness.com.au/news/kaddy-to-focus-on-b2b-business

    Kaddy says that following a strategic review it will exit consumer fulfilment services and reposition purely as a B2B provider. Kaddy is the trading name of ASX listed DW8 Limited.

    Kaddy will now operate two divisions; Kaddy Marketplace, a wholesale trading platform that connects trade buyers with beverage suppliers across Australia; and Kaddy Fulfilment - which provides specialised B2B warehousing and logistics services to the Australian beverage industry.

    Kaddy Fulfilment offers 35,000m2 of warehousing with state based depots in Sydney, Melbourne, Adelaide and Perth, as well as a National Distribution Centre (NDC) in Albury.

    Kaddy CEO Steve Voorma. Image: KaddyKaddy CEO Steve Voorma. Image: Kaddy

    The refocus of the business was announced by newly appointed CEO Steve Voorma, who untertook the strategic review, following the resignation of former CEO Dean Taylor in October.

    Voorma said that following the first stage of his strategic review, the potential was clear.

    “We are generating good growth momentum with Kaddy Marketplace which has significant scalability across the industry with a growing base of 3,300 buyers and the 2,800 brands it represents.

    That said, the opportunity to be a best in class end-to-end Marketplace and Fulfilment solution in B2B relies on operational excellence across both divisions. Unfortunately for our Fulfilment division there have been extreme complexities by offering trade and consumer services which would require significant investment to get right.

    We have taken the decision to double down on our strengths and exit the consumer Fulfilment business to become a pure B2B player and deliver on our mission of making wholesale beverage distribution easy,” said Voorma.

    The new go-to-market strategy is effective immediately, with last consumer deliveries being made by 7 February 2023. The simplified focus will allow the business to continue to invest in its trade focused Kaddy Marketplace and Kaddy Fulfilment divisions. It also provides more clarity around the value proposition of the Kaddy business model, which after the changes will become 100 per cent trade focused.

    “By removing complexity and noise from our business, largely driven by our consumer Fulfilment business, we will be able to champion the customer and dial in our systems and processes to remove duplication and inefficiencies.

    This will support our Marketplace business and drive a culture of operational excellence across the entire Kaddy business. It’s an exciting time for the Company as we make these changes and we’re committed to delivering a superior customer experience,” said Voorma.

 
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