This is interesting news. Not marked sensitive. Sounds material to me over time. Suspect this must partly be due to unhappy franchisees, and maybe due to there being less mortgages able to be serviced under the lenders new and stringently applied serviceability rules. I know a couple of mortgage brokers (who I got my loan with) and they have some recent war stories of difficulties with big 4 lenders, such as branches offering half percent greater rate discounts at customer document signing that the broker could not offer, and leaving the broker both without a client, and leaving the customer with a story that the broker was ripping them off.
I imagine at least some, maybe all, of the big 4 would love to use the royal commission as an excuse to harm the mortgage brokers, just like they used APRA as an excuse to significantly raise interest only interest rates.
MOC Price at posting:
$1.90 Sentiment: Sell Disclosure: Held