They are more like a niche ('low engagement') version of the Indian BPO firms, trying to arbitrage developing world wages with rich world wages. One can get a sense of just how niche by looking at the revenues of the big players in that area.
Ann: Freelancer 3Q19 Commentary, page-23
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| 1 | 84652 | 18.0¢ |
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| Price($) | Vol. | No. |
|---|---|---|
| 19.5¢ | 14923 | 2 |
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