Ann: FY20 Results Presentation, page-19

I suppose you people all realise that there is a major crisis going on worldwide and that everything has changed.
Adjustments have to be made to accomodate new ways of doing business and I get the feeling that they are doing very well with their online approach, an approach that they already had underway well before Covid and the resulting mess came along.
Look at the positive side, travel expenses should be way down and if they have any clues at all will continue that means of operation by video and e commerce.
There is so much waiting in the wings for things to settle down so the way forward becomes clearer.