Its called accrual accoumting? I dont get your point, are you suggesting that the business should report on a cash basis?
Their best guess of bad debts(for want of a better term so that laymen can understand) for that period is 32m of which 17m have already gone bad and 15m of the current debtors are excepted to go bad. This is obviously a best guess , it could be low or it could be high.
The point is, during the 2018 fy 28% of revenue is or is excepted to be bad debts
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