yes i agree it worrying but it needs some clarification from them. I have a feeling its not a growth problem since they grew 400k licenses, it seems its what they are getting per license that is the problem. Reach is a much cheaper product compared to intranet plus they did say they have reduced their fees to match market fees. So again it doesnt seem to be a growth problem.
Also we have seen that larger clients pay less per license but cost less to maintain. So even though we are not making more in ARR we could be mking more per customer and license which in the end should lead to more profit.
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