I am sceptical on the NPS after trying to be a retail customer, wasn't good, but neither is Energy Australia or Origin.
I think https://www.productreview.com.au/search?q=agl much more credible on the customer perspective. AGL score 1.3/5 on electricity side, a bit better on internet at 2.2 and 3.3 on mobiles.
Thinking of liquidating this holding as the only positive is keeping up with the drama that is AGL but I have little confidence in any significant improvement.
Happy to hear contrary more recent views on customer service levels as it has been a couple of years since my experience.
I am sceptical on the NPS after trying to be a retail customer,...
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Last
$9.71 |
Change
-0.020(0.21%) |
Mkt cap ! $6.532B | |||
| Open | High | Low | Value | Volume |
| $9.74 | $9.84 | $9.71 | $24.26M | 2.486M |
Buyers (Bids)
| No. | Vol. | Price($) |
|---|---|---|
| 4 | 7705 | $9.71 |
Sellers (Offers)
| Price($) | Vol. | No. |
|---|---|---|
| $9.74 | 6000 | 1 |
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| Last trade - 16.10pm 30/07/2025 (20 minute delay) ? |
| AGL (ASX) Chart |