I am sceptical on the NPS after trying to be a retail customer, wasn't good, but neither is Energy Australia or Origin.
I think https://www.productreview.com.au/search?q=agl much more credible on the customer perspective. AGL score 1.3/5 on electricity side, a bit better on internet at 2.2 and 3.3 on mobiles.
Thinking of liquidating this holding as the only positive is keeping up with the drama that is AGL but I have little confidence in any significant improvement.
Happy to hear contrary more recent views on customer service levels as it has been a couple of years since my experience.
Ann: FY23 Half-Year Results Announcement, page-14
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Last
$10.13 |
Change
0.120(1.20%) |
Mkt cap ! $6.814B | |||
| Open | High | Low | Value | Volume |
| $10.05 | $10.16 | $9.97 | $25.14M | 2.493M |
Buyers (Bids)
| No. | Vol. | Price($) |
|---|---|---|
| 1 | 2000 | $10.11 |
Sellers (Offers)
| Price($) | Vol. | No. |
|---|---|---|
| $10.13 | 14722 | 5 |
View Market Depth
| Last trade - 16.10pm 08/05/2024 (20 minute delay) ? |
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Last
$10.12 |
Change
0.120 ( 1.13 %) |
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| Open | High | Low | Volume | ||
| $10.05 | $10.16 | $9.97 | 520163 | ||
| Last updated 15.59pm 08/05/2024 ? | |||||
| AGL (ASX) Chart |