Share
- Release Date: 22/07/13 14:00
- Summary: GENERAL: TWR: TOWER advises earthquake-affected customers to call
- Price Sensitive: No
- Download Document 2.09KB
TWR
22/07/2013 12:00
GENERAL
REL: 1200 HRS Tower Limited
GENERAL: TWR: TOWER advises earthquake-affected customers to call
MEDIA STATEMENT
22 July 2013
For immediate release
Market Information
NZX Limited
Level 2, NZX Centre
11 Cable Street
Wellington
NEW ZEALAND
Company Announcements Office
Australian Stock Exchange Limited
Exchange Centre
Level 6, 20 Bridge Street
Sydney NSW 2000
AUSTRALIA
TOWER advises earthquake-affected customers to call for support on 0800 379
372
TOWER staff are on standby to support customers affected by earthquakes which
shook central New Zealand at the weekend.
TOWER Chief Executive Officer David Hancock says the company's priority is
the safety and wellbeing of its customers and staff affected by the
earthquakes.
"We have staff ready and waiting on our phones and extra assessors on hand to
assist customers. We also have information available on our website to help
guide people through the claims process."
Customers with minor or moderate damage firstly need to lodge a claim with
EQC. Customers will receive an EQC number and if advised to do so, can then
lodge a claim with TOWER. TOWER can assist customers to lodge their EQC
claim.
Customers with damage to driveways, fences, pathways, pools and retaining
walls will need to lodge their claim directly with TOWER, which they can do
online at www.tower.co.nz
"Customers who require urgent assistance, or who have concerns about the
safety and security of their home should contact our team directly on 0800
379 372."
Mr Hancock says a small number of customers have already contacted TOWER with
minor damage claims and had been assisted to lodge their EQC claim.
"Calls received to date from our customers indicate relatively minor damage
to homes and contents including broken glass and smashed crockery."
More earthquake related information for customers can be found at
www.tower.co.nz
Ends
For further information, please contact:
David Hancock
Chief Executive Officer
TOWER Limited
Tel: + 64 9 369 2084
ARBN 088 481 234 Incorporated in New Zealand
End CA:00238824 For:TWR Type:GENERAL Time:2013-07-22 12:00:35
