Next to each response is a thumbs up, thumbs down icon, so that the responses can be judged. This data will feed into the analytics for improvement.
It might be an idea to have a free form feedback tool, so that all the data is collected centrally, rather then by emailing the company.
One of the use cases is for sales and so with that in mind, integration to Zapier and how the bot can increase my conversions is a question that Aiko could not answer. Obviously the provision of discount coupons, email address collection, product suggestion would be paramount for consideration for anyone wishing to purchase this.
The experience was good for typed questions, I did not try speaking, There was some disjointed answers between the text boxes displaying.
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