GSW 0.00% 29.0¢ getswift limited

Ann: GSW Completes Over-Subscribed A$75m Institutional Placement, page-93

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  1. 761 Posts.
    lightbulb Created with Sketch. 64
    And another point about big companies bearing no risk.... think about it. There is huge risks for them. This isn't just about 20 c a delivery.... that's being short sighted. What is gsw trying to help companies with?
    Improved customer service
    Increased size of bundle
    Increasing repeat sales
    Significantly decreasing customer complaints
    Reducing costs

    Now if gsw fails, and the implementation goes sour, this implementation could have the opposite for the customer, being;

    Increased complaints and call centre costs going through the roof
    Decreasing customer experience
    Brand damage (big deal for Yum and amazon)
    Decreased sales
    Decreased size of spend

    So the risks are massive for the customer if it stuffs up...
 
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